with Brand & Web Designer Alyssa Phillips and Copywriter Maddy Aucoin
Client communications got you rolling your eyes?
We get it. It's annoying when it seems like clients just don't *get* it.
What if you could actually feel good about your client relationships, build a glowing reputation for your business, and elevate the creative community overall?
I’m teaming up with my friend Maddy Aucoin, an ethical copywriter for a webinar all about how to lead projects with kindness in a way that helps you:
Respond to situations that annoy you
Differentiate between simple misunderstandings and legit red flags
Educate your clients, converting them from annoying to enjoyable
Vent while preserving your client relationships
Elevate the creative community overall!Watch the recording:
Meet the speakers:
Alyssa Phillips is the founder of Make Your Design Matter ®, helping ambitious self-employed designers nail their processes, wow their clients, and grow their businesses with confidence.
Along with providing detailed, actionable resources for creatives, she loves flipping the script on common perspectives and examining how to build a business that is sustainable & fulfilling while rooted in integrity & professionalism.
Alyssa is also the owner of Amp’d Designs, transforming businesses through branding and web design crafted with intention, strategy, and style. Outside of design, she loves music, cooking, baking things with chocolate in them, and experimenting in the garden.
Maddy Aucoin (she/her) is a website copywriter, business owner, and public speaker. She helps creative business owners with messaging that sells through trust, integrity, and empathy.
A former higher-education professional, Maddy started her second business, By Maddy Aucoin, to help brands write copy without relying on sales gimmicks or overexaggerated claims. Maddy is also deeply passionate about teaching other entrepreneurs how to market themselves authentically. Aside from guest speaking on numerous podcasts, she has taught many copywriting workshops for entrepreneurs, including for the PARO Centre for Women's Enterprise, PoliticsNOW, and the Build Your Brand conference.